Term of Use

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TERMS OF USE

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY! YOU SHOULD REVIEW THESE PROVISIONS OFTEN FOR THEY ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND EFFECT YOUR ACCOUNT.

These terms shall apply to access and services provided to the accessing customer ("Customer") by Anchored Host ("Provider"). Acceptance of services by any customer shall constitute acceptance of these terms and agreement to be bound hereby.

ANCHORED HOST CONDUCT

ANCHORED HOST Acceptable Conduct quick reference guide.

A) Running Bots on Non-Bot allowed servers is punishable by process killing on the first violation, account termination on the second.

B) Being the target of more than one Dos attack is considered to be a violation of acceptable conduct and will result in account termination WITHOUT refund of any sort!

C) Threatening to packet or otherwise perform any illegal activity towards another person will resort in account termination.

D) Channel Takeovers, Nick jumping etc. are grounds for IMMEDIATE termination.

F) We will not rename your account after 72 hours of account activation. We will NOT help you avoid K:lines.

G) BNC's are limited to 2 simultaneous connections.

H) Emechs,IRoffer,Perl Bots or any similar applications are strictly prohibited.

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ANTI-SPAMMING

AnchoredHost.com strives to work in an ethical Internet environment, and all users please observe the following Anti-Spamming Policy Strictly,

Anyone who sends out spam (that's more than 100 emails per hour that are accompanied, or not, by complaints from people receiving the emails), their actions will result in their services being turned off indefinitely. It will require signing a contract stating that they will not spam again and they must pay a $500 fine in order to turn their servers on again - to FTP what they have OUT of the server otherwise everything is terminated within 48 hours. If not, the server will be terminated within one week with NO access to their server whatsoever.
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BILLING

Paypal billing

When paying by paypal, you are billed every month (30 days) from the day your service began. Anchored Host bills on a automatic reoccurring basis -- this means we bill your account every month unless you ask us to terminate service. Exceptions to this billing method will not be made except for semiannual or annual accounts, which are billed every 6 months and 1 years respectively. Upon termination of service, you are removed from our billing loop and your account will expire when your next payment is due. Your account should take no more than 12 hours from the time we receive payment confirmation but can take up to 48 hours.

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TERMINATION OF SERVICE

Customer reserves the right to cancel service with Provider at any time during a billing term. No charges will ever be refunded resulting from a cancellation including monthly, bi-annual and annual subscription. After the first day of having the account active, cancellations will occur at the end of the current billing cycle.

Provider reserves the right to terminate all services to any customer with an account should any such account become delinquent and are not paid by the billing due date.

Customer understands that Provider reserves the right to terminate any account for any reason at any time. Abusive actions from the Customer will result in immediate termination without warning. Customer understands and agrees that no prepaid charges are refundable in the event of such termination. We may make an exception for quarterly accounts but we are not obligated.

Customer understands that upon termination of web hosting or domain hosting service, provider reserves complete rights and ownership of domain that was registered by provider at time of initial setup until full contact with the domain's registrar is completed (1-2 years). Domain names registed by the Customer at time of setup are not subject to this policy and can be terminated upon Customer's request.

Provider is in no manner responsible for the content or effect of any matter or information transmitted or accessed through the services, nor shall Provider bear any responsibility for the accuracy, completeness, legality or effect of any such matter or information or the result of its access or use.

After service termination, no data from your account can be retrieved.

PASSWORD

The customer will select a username and a confidential password for Customer's exclusive use. The Customer account is intended to be a single-user account. You may NOT share your password with others. No Anchored Host personnel/techs/admins will EVER ask you for your password. If someone claims to be a representative of our company and asks you for your password, do NOT give it to them under ANY circumstances and report this to security@anchoredhost.com

The Customer understands that Provider is not liable if Customer's username and/or password is compromised. Further, the Customer is expected to maintain a secure password consisting of no known word or phrase and using numbers, letters, and (optionally) special characters. Hence, the Customer maybe held liable for any actions taken by an individual or group who have obtained/guessed the Customer's password and used it to access his account. Under no circumstances is Provider liable for the actions taken by a compromised account.

The Customer understands that Provider does not maintain a record of existing passwords. If the Customer forgets his/her password, the recourse will be for the Provider to issue a new password upon verification of the Customers identity.

This Verification process may include confirmation of the Phone Number that was submitted when order was taken. Check number of your last payment. Or having the newly generated password emailed or the address we have on record for your account. If you need your password changed please contact us at support@anchoredhost.com

USING ACCOUNT FOR ILLEGAL PURPOSES

Provider services and accounts may only be used for lawful purposes. Use of a Provider account or service in an illegal manner is grounds for immediate termination. Customer agrees to hold harmless and indemnify Provider against any claims or charges that arise from Customer's use of Provider services and/or accounts.

Use of a Provider account to gain passwords, encryption codes, or other security information of Provider or other sites on any computer network is grounds for immediate termination and may be reported to the proper authorities. Use of a Provider account to break into a Provider or other site's machine is also grounds for immediate termination and will be reported to the affected site and the proper authorities.

ELECTRONIC MAIL

While Provider does not in any way monitor the content of any Customer's e-mail, postings, downloads, etc., the Customer acknowledges the Provider has the right to monitor user activity if said activity is adversely impacting the Provider and/or another site. Provider will not, however, intentionally disclose user activity to another site or entity unless required by court order, subpoena or other legal force.

Provider reserves the right to move, delete or reduce the Customer's mailbox if said mailbox has reached a size that is adversely affecting system performance. Further, Customer acknowledges that Provider has the right to kill any mail processes being run by the Customer that are adversely affecting system performance. In these and all instances of system performance being affected, Provider is sole judge of what is adverse. Sending SPAM is cause for immediate account termination without refunds of any kind.

SHELL ACCOUNTS

Customer agrees not to store, send, or download any illegal files, documents, or application. This includes, but is not limited to, commercial software ('warez'), licensed music files ('mp3'), packeting software/code/ exploits, etc. or child pornography ('porn'). Failure to comply with these terms may result in legal consequences, as well as deletion of the files and/or your account.

Putting IRC bots on an IRC server that does NOT allow them or running more than the specified amount per IRC network (1 or 2 max.) is grounds for account termination or account contents deletion. You are required to follow and adhere to the IRC server's rules.

Running not approved background/foreground processes which hog CPU/bandwidth such as, but not limited to, "shoutcast" servers or other streaming media, IRCDS on non-IRCD accounts, EMechs, MUDS, or XDCC bots is cause for immediate termination of your account without refund.

Running more than the allowed number of background processes (check packages) on the same shell account login is grounds for account termination or suspension without refund.

Attempting to access the accounts of others, or attempting to penetrate security measures of Provider's or other entities systems ('hacking"), whether or not the intrusion is successful or results in corruption or loss of data is grounds for legal action and immediate account termination without refund

SECURITY

Information transmitted over the Internet and/or other computer networks is generally not considered to be secure. While Provider respects the privacy of our customers, the Customer understands that there is no guaranteed privacy on the Internet. Anchored Host cannot be held liable or responsible for any viewing or interception of Customer's e-mail, downloads, news etc., by other customers or individuals at Provider or on any network.

SERVICE QUALITY

Provider makes no warranty of its service and availability, and Customer understands and agrees that Provider's services may be terminated or discontinued at any time and without notice with no liability on the part of Provider and no responsibility for refunding any prepaid charges. While a good faith effort will be made to restrict any and all downtime to scheduled maintenance periods, no guarantees or representations are made as to any account, product or service offered by Provider. In addition, Provider makes no warranty of Customer transmissions, connections, downloads, etc. Further Provider is not responsible for, nor guarantees access to any third-party network, service, or website which the Provider does not own or administer. Customer is solely responsible for any losses, damages, or expenses related to service failure, whether caused by Provider or a customer, and agrees that Provider shall not be liable for any or all of same, even if caused by Provider's own negligence.

The Customer agrees to indemnify and hold Provider wholly harmless from and against any and all liabilities that may arise as a result of the failure of services, equipment or software of Provider.

MISCELLANEOUS

Provider reserves the right to change this agreement at any time without notice. Changes will be posted to this website, and Customer is responsible for reviewing these provisions often. By using any Provider services, the Customer agrees that he or she has read and understands these terms and conditions and agrees to be bound by them.

By making user of a Provider account or service, the Customer certifies to Provider that he or she is eighteen (18) years of age or older. If the Customer allows and individual under eighteen years of age to access the Internet from Customer's account, Customer takes full responsibility for the minor's access to any information that might be view as unsuitable. Customer agrees to hold harmless and indemnify Provider for any claims or charges that arise from said minor's use of service.

Customer acknowledges that the Internet contains some information that may be deemed offensive, obscene, or adult in nature. Customer accesses such information at his or her own risk, and understands that Provider has no way to limit access to this type of material located on the servers of other providers. Customer understands that Provider reserves the right to remove from its servers any material that Provider management deems to be objectionable in Provider's sole discretion. Customer will be notified by e-mail at the time the material is removed. Portrayal of objectionable material on Provider servers will be grounds for termination of the user account.

The Customer agrees to take responsibility for any accesses, retrieve, and/or storage of any and all information available to Customer from his/her Provider account. The Customer indemnifies Provider against any and all claims or charges relating to the information Customer can or does access while using his/her Provider account.

Personal home page areas may not be used for commercial or organization purposes unless Provider gives prior authorization. Commercial and Organization purposes are defined as being any type of advertising for profit. Nonprofit organizations such as public schools, churches, etc. are not included in this definition.

Customer shall not intentional allow unauthorized connections to Provider, or unauthorized reselling of Provider services, nor shall Customer in any way duplicate any Provider materials, advertising, brochures, pamphlets and the like or any other information which is propriety to Provider.

Provider reserves the right to direct a Customer to remove any program, process, or technique from a web site that causes excessive utilization of Provider bandwidth or resources, or which Provider deems offensive for any reason at Provider's sole description.

Should any violations within these Terms of Service require corrective action on the part of the Provider, the Customer will be held liable for all costs associated with such action.

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